Our process
Five steps, no surprises in the middle.
Our process
From first call to final walkthrough
Free inspection
We come to the house and look at the basement — the walls, the slab, the joint between them, any existing sump, and the grading, gutters and downspouts outside. Bring us to the spot where you see the water.
Diagnosis
We identify the likely entry points and what's driving them. You'll get an explanation of what's happening in language that makes sense, not a diagnosis you have to take on faith.
Custom solution
We recommend an approach suited to the property — which walls need drainage, whether a sump is required or an existing one can be used, whether wall moisture management makes sense, and what can be handled outside instead.
Installation
Our crew installs the drainage, sump, vapor-management or related components. The work area is protected, and you'll know the schedule before we start.
Cleanup and final walkthrough
The work area is cleaned and the completed system is reviewed with you — what was installed, where it runs, how the pump works, and what to keep an eye on.
What to expect on inspection day
Plan on about 45 minutes to an hour. We'll want access to the basement or crawl space, and it helps if the area along the walls is reasonably clear — but don't move anything heavy on our account.
Tell us when the water shows up, how much of it there is, and what you've already tried. Photos or video of the basement during a storm are genuinely useful, because most inspections happen on a dry day.
You'll get a written price before we leave, or shortly after if the job needs measuring out. There's no obligation attached to it.
Schedule your free basement inspection
Tell us what you're seeing and where. We'll look at the basement, identify the visible signs of water intrusion, and explain the options in plain language.